Building team capability

The challenge

A global educational publisher wanted greater clarity and consistency in how learning was understood across its sales and product development teams. The challenge was to create a shared framework to better understand learning needs and capability development across team roles, aligned to the priorities of the business.

My role

I supported the Director of Impact and Learning Design with the development of a learning taxonomy that identified and structured learning areas.

The approach

The learning taxonomy brought key learning concepts to life in practice, creating a shared language and understanding across teams. It enabled colleagues to talk about learning more consistently, accurately and confidently — both with each other and with customers.

The result

The launch of the taxonomy provided a clearer and more consistent understanding of learning across sales and product teams, supporting better-informed conversations with customers about new and existing teaching materials and resources.